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After you pay: wait, then log in

Payment confirmation is not MetaTrader access. Credentials appear in the vault and by email when the demo account is ready (often within 24 hours).

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3 min read

  1. Step 1

    Order shows paid

    On the order page you get a green checklist: payment confirmed, then provisioning. Open My challenges — status may still say preparing.

    Order paid
    • Payment confirmed
    • Account provisioning
    • Copy trading credentials
    • Log in to MetaTrader
    1. 1Paid
    2. 2Next: credentials
    Annotated screen
  2. Step 2

    Watch email + Credentials

    When the account is assigned you get a credentials-ready email. Open Account → Credentials. Login and server also show on the challenge card; the password is only in the vault (and that email).

    Account · Credentials
    Login50129384
    ServerBroker-Live 5
    Password••••••••
    Reveal
    Windows · macOS · Android · iOS
    1. 1Login
    2. 2Server
    3. 3Password
    Annotated screen
  3. Step 3

    Then open the platform guide

    Do not guess the server. Copy the three fields, install MT5 (or your locked platform), and follow the illustrated login steps.

    MT5 Login to Trade Account
    1. 1Login
    2. 2Password
    3. 3Server
    Annotated screen
After you pay: wait, then log in | SMP Fund