Frequently Asked Questions
Prop Trading
What is a prop challenge?
A prop challenge is a skill-assessment program on a simulated trading account. Pass the published trading rules and profit targets to receive a simulated "funded" account. Eligible payouts are performance rewards based on simulated P&L (not live brokerage withdrawals). See Simulated Trading.
How do payouts work?
After KYC approval, request performance rewards from your trader dashboard. Rewards are based on simulated P&L under our Payout Policy (not live brokerage withdrawals). Contact [email protected] or Telegram.
What happens if I breach a rule?
Accounts that violate daily or max loss limits or restricted practices are breached. You may purchase a reset product to try again.
Is KYC required?
Yes. KYC is required before a funded account is issued (after you pass evaluation), and for funded payouts and affiliate withdrawals. It is not required before you buy or start a challenge. See our KYC Policy.
Can I use Expert Advisors (EAs)?
Automated strategies are permitted if they comply with our Restricted Practices and EA / Bot Policy.
How do I contact support?
Email [email protected], message us on Telegram, or open a ticket from your account dashboard. Visit Support.
What is commission, and how much is it usually for crypto, forex, oil, and gold?
Commission is a trading fee charged per lot when you open and/or close a position. It is separate from the spread. On this program, commission counts toward daily and maximum loss, but not toward open-trade risk.
Typical ECN/RAW ranges (indicative only — live rates are in the platform symbol specs):
- Forex — about $3–$7 per lot per side
- Gold — about $5–$10 per lot per side
- Oil — about $5–$12 per lot per side
- Crypto — about $10–$30 per lot per side, or a small percentage of notional value
See Trading Rules §7.
What is swap?
Swap (overnight / rollover) is a financing charge or credit applied when a position stays open past the trading-day cutoff on the server clock. The amount depends on the symbol, direction (buy or sell), and the current swap rates. Many markets apply a triple swap on Wednesday.
Swap is included in daily and maximum loss. Holding overnight is a trading decision and can contribute to a daily-loss breach. Live rates are shown per symbol in the platform. See Trading Rules §7.
What is spread?
Spread is the difference between the Bid (sell) and Ask (buy) price. It is the implicit cost of entering a trade: you buy at the higher Ask and sell at the lower Bid.
Spreads on this program are floating — they tighten in liquid hours and can widen around news, rollover, or low liquidity. RAW/ECN-style pricing typically pairs a tight spread with commission; standard accounts often have a wider spread and little or no commission.
The live spread is visible in the platform quote and symbol specification. See Trading Rules §6 and §11.
