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Orders, invoices, and documents (where the receipt is)

Orders is the list of challenge payments. Accounting and Documents hold invoices and files for your records. If crypto never confirmed, use order support with the order number.

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5 min read

  1. Step 1

    Find the payment in Orders

    Open Orders. Each row is one checkout: amount, coin, paid or waiting. Tap a row for the checklist (payment detected → account provisioning → credentials).

    This is not MetaTrader and not Payouts. If the row stays unpaid, confirm you sent the exact asset and network, then order support or Tickets with that order id.

    Guest checkout questions before you have a login also use order support.

    Order paid
    • Payment confirmed
    • Account provisioning
    • Copy trading credentials
    • Log in to MetaTrader
    1. 1Paid
    2. 2Order id
    Annotated screen
  2. Step 2

    Download invoices from Accounting and Documents

    Open Accounting for invoice-style records of what you paid us. Open Documents for files we attached (and sometimes KYC copies). If a file is missing after a paid order, wait a few minutes, refresh, then Tickets.

    These pages do not send you crypto. Withdrawing profit is only Payouts after funded rules and KYC.

    Order paid
    • Payment confirmed
    • Account provisioning
    • Copy trading credentials
    • Log in to MetaTrader
    Annotated screen

Related guides

Buy a challenge when you have never done it

A challenge is a paid test account, not a live bank deposit and not MetaTrader access yet. Pick a program and size, pay the exact crypto amount, then wait. Fees are not refundable.

After you pay: wait, then copy trading login

A green paid order is not MetaTrader. We still have to create the demo account. When it is ready you get an email and three fields appear in Credentials. Often this takes up to about 24 hours.

Map of every leftover panel page

If a sidebar item is not in another article, start here. Orders, invoices, documents, language, theme, privacy, and notifications each have a real page — tap the links.

Orders, invoices, and documents (where the receipt is) | SMP Fund