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Orders, accounting and invoices (where the receipt is)

Orders is the list of challenge payments. Accounting shows your totals and history; Invoices holds the receipts and payout statements for your records. If crypto never confirmed, use order support with the order number.

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5 min read

  1. Step 1

    Find the payment in Orders

    Open Orders. Each row is one checkout: amount, coin, paid or waiting. Tap a row for the checklist (payment detected → account provisioning → credentials).

    This is not MetaTrader and not Payouts. If the row stays unpaid, confirm you sent the exact asset and network, then order support or Tickets with that order id.

    Guest checkout questions before you have a login also use order support.

    Annotated screen: Find the payment in Orders
    1. 1Paid
    2. 2Order id
    Annotated screen
  2. Step 2

    Accounting totals and Invoices to download

    Accounting is the overview of your money with us: total profit, total withdrawals, partner commission and certificates, then your payment history (every paid order) and withdrawal history (every payout).

    Invoices holds the numbered documents: a receipt for each paid order and a statement for each payout (and for partner commission if you are a partner). Press View to open one or PDF to download it — amounts are frozen at issue time, so you can use them for your records or tax filing. If a receipt is missing a few minutes after a paid order, refresh the page, then open My tickets with the order number.

    These pages do not send you crypto. Withdrawing profit is only Payouts, after the funded rules and KYC.

    Annotated screen: Accounting totals and Invoices to download
    Annotated screen