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Password, 2FA, and sessions (keep the account yours)

Set a website password if you used Google, turn on two-factor authentication, and sign out unknown devices. Support will never ask for recovery codes in a ticket.

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5 min read

  1. Step 1

    Open Security and turn on the extra lock

    Open Security. If you only used Google, set a website password so you can use Forgot password later. When 2FA is offered, choose email codes or an authenticator app. Revealing the trading password on Credentials uses this same extra step.

    Keep recovery codes private. If someone in chat asks for them, it is not us — open Tickets on this site only.

    Annotated screen: Open Security and turn on the extra lock
    1. 12FA
    Annotated screen
  2. Step 2

    Review sessions; closing the account is permanent

    On the same Security page, the sessions list shows devices still signed in. Sign out anything you do not recognize.

    Closing the account is irreversible and lives on this page — only use it if you intend to leave. Language and theme are not here; they are under Language and Appearance.

    Annotated screen: Review sessions; closing the account is permanent
    Annotated screen

Related guides

Credentials vault: where the MetaTrader password lives

This is the only panel page that can show the trading password. Reveal asks for extra proof (site password or email code). Never paste that password into any other website.

Create a website account (step by step)

First you only create a login for this website (email + password, or Google). That is not a MetaTrader account and not a purchased challenge. Confirm the email or the trader panel stays locked.

Sign in to the website (not MetaTrader)

The Sign in page is only for this website. MetaTrader has a separate login, password, and server that appear later under Credentials. Mixing the two is the most common beginner mistake.

Profile, language, appearance, notifications, my data

These pages change how the website looks and how we email you. They do not change MetaTrader, challenge rules, or payout eligibility. Match your legal name to KYC.