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Reset a failed challenge (discount repurchase)

If the page lists your account, you can buy the same test again cheaper. After crypto payment we close the old demo and issue new credentials. This is not the “reactivate idle account” button.

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5 min read

  1. Step 1

    Open Challenge reset and see if your account is listed

    In the left menu open Challenge reset. Only accounts on that list can use the discount. If the page says the feature is unavailable, wait or open Tickets. Do not buy a second full-price challenge on the Shop unless you really want a separate test.

    A “reactivate” button on My challenges for an idle MetaTrader account is different — it is not this reset.

    My challenges
    StatusActive
    Target8%
    Login50129384
    1. 1Eligible list
    Annotated screen
  2. Step 2

    Pay the discounted checkout before the coupon expires

    Requesting a reset creates a short-lived personal coupon. Complete crypto checkout (same idea as Checkout) before it expires. The old account is then closed. New login details appear in Credentials and by email — same wait as a first purchase. Watch Orders and My challenges.

    Checkout · Crypto
    AmountUSDT 199.00
    TXabc…wallet
    1. 1Coupon timer
    Annotated screen

Related guides

Buy a challenge when you have never done it

A challenge is a paid test account, not a live bank deposit and not MetaTrader access yet. Pick a program and size, pay the exact crypto amount, then wait. Fees are not refundable.

Credentials vault: where the MetaTrader password lives

This is the only panel page that can show the trading password. Reveal asks for extra proof (site password or email code). Never paste that password into any other website.

After you pay: wait, then copy trading login

A green paid order is not MetaTrader. We still have to create the demo account. When it is ready you get an email and three fields appear in Credentials. Often this takes up to about 24 hours.

My challenges: status, targets, and why MT5 is not enough

This list is the official status of each test (preparing, active, passed, failed). Profit target and loss limits are enforced here. MetaTrader only shows broker P&L.

Reset a failed challenge (discount repurchase) | SMP Fund