---
title: "After you pay: wait, then copy trading login"
url: "https://smpfund.com/help/after-you-pay"
language: "en"
---

# After you pay: wait, then copy trading login

A green paid order is not MetaTrader. We still have to create the demo account. When it is ready you get an email and three fields appear in Credentials. Often this takes up to about 24 hours.

6 min read

## Step 1: Find the order and read the checklist

Sign in and open [Orders](https://smpfund.com/account/orders). That list is your receipts. Open the latest order. You should see a checklist: payment confirmed, then provisioning (we are creating the trading account), then credentials.

Also open [My challenges](https://smpfund.com/account/challenges). Status may still say preparing / pending. That means: money was received, MetaTrader is not ready. Do not install a random broker in MetaTrader while you wait.

If the order never turns paid, confirm you sent the exact coin and network. Then use [order support](https://smpfund.com/support-order) or [Tickets](https://smpfund.com/account/tickets) and include the order number.

![Annotated screen: Find the order and read the checklist](https://smpfund.com/help/screenshots/onboarding.webp)

- Paid
- Next: credentials

## Step 2: When credentials appear: three fields only

You receive an email that trading credentials are ready. Then open [Credentials](https://smpfund.com/account/credentials). Each live account is a card with Login (a number), Server (a name you must search inside MetaTrader), and Password (hidden until you tap Reveal — website password or email code).

The challenge card on [My challenges](https://smpfund.com/account/challenges) often shows login and server too, but not the password. Never type a server you guessed from YouTube.

Next: [Log in to MetaTrader 5](https://smpfund.com/help/connect-mt5) (File → Login to Trade Account). If 24 hours passed and the vault is still empty, open [Tickets](https://smpfund.com/account/tickets) with the order id from [Orders](https://smpfund.com/account/orders).

![Annotated screen: When credentials appear: three fields only](https://smpfund.com/help/screenshots/credentials.webp)

- Login
- Server
- Password

## Step 3: Do not guess the server

Copy Login, Password, and Server exactly from [Credentials](https://smpfund.com/account/credentials). Install the platform named on that card (usually MT5). Follow the illustrated steps in [Log in to MetaTrader 5](https://smpfund.com/help/connect-mt5).

Still waiting? Check [Orders](https://smpfund.com/account/orders) and [My challenges](https://smpfund.com/account/challenges) twice a day, not every five minutes. Refresh does not speed provisioning.

![Annotated screen: Do not guess the server](https://smpfund.com/help/screenshots/mt5-login.webp)

- Login
- Password
- Server

## Open these pages

- [My orders](https://smpfund.com/account/orders)
- [My challenges](https://smpfund.com/account/challenges)
- [Credentials](https://smpfund.com/account/credentials)

## Related guides

- [Log in to MetaTrader 5 (first time ever)](https://smpfund.com/help/connect-mt5): Website Sign in and MetaTrader login are two different doors. After we issue the account, copy three fields from Credentials, install official MT5, then File → Login to Trade Account and search the exact server name.
- [Credentials vault: where the MetaTrader password lives](https://smpfund.com/help/credentials): This is the only panel page that can show the trading password. Reveal asks for extra proof (site password or email code). Never paste that password into any other website.
- [Orders, accounting and invoices (where the receipt is)](https://smpfund.com/help/orders-and-invoices): Orders is the list of challenge payments. Accounting shows your totals and history; Invoices holds the receipts and payout statements for your records. If crypto never confirmed, use order support with the order number.